Legal

Privacy Policy

Last updated: June 1, 2026

1. Introduction

AcciDoc, a DBA of Axon Medical Group PC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you call our phone line, use our website at accidoc.com, or receive SMS messages from us. By using our services, you also agree to our Terms & Conditions.

2. Information We Collect

  • Contact information you provide (name, phone number, email).
  • Information shared during inbound calls for identity verification and intake.
  • Health-related information you provide for clinical evaluation, handled under applicable HIPAA standards.
  • Technical data from your use of our website (IP, device, cookies).

3. SMS Messaging & Identity Verification

When you call our business phone line at (218) 307-9819, our representative may ask for your verbal consent to send an SMS identity verification message to the phone number you provide or call from. These messages are strictly transactional and may include a one-time verification code or a secure identity verification link.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. Mobile opt-in data and consent are not shared with third parties for marketing.

Message frequency may vary. Message and data rates may apply. Consent to receive SMS messages is not a condition of any purchase or service. You can reply HELP for help or STOP or UNSUBSCRIBE at any time to opt out. Reply START or YES to resubscribe.

4. How We Use Information

  • Verify your identity and authenticate inbound callers.
  • Provide telemedicine evaluation, intake, and care coordination.
  • Coordinate with attorneys you authorize us to work with.
  • Comply with legal, regulatory, and HIPAA obligations.

5. How We Share Information

We share information only as needed to provide our services (e.g., with treating clinicians, your authorized attorney, or secure service providers acting on our behalf) or as required by law. We do not sell your personal information, and we do not share mobile opt-in or phone number data with third parties for their marketing.

6. Data Security

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit and access controls.

7. Your Choices

You may opt out of SMS messages at any time by replying STOP. You may contact us to access, correct, or delete personal information, subject to legal and clinical record-keeping requirements.

8. Contact Us

Questions about this Privacy Policy? Contact support@accidoc.com or call (218) 307-9819.